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Terms and Conditions

Welcome to AiroTrolly. These Terms and Conditions govern your access to and use of our website, travel booking services, and related customer support. By accessing or using AiroTrolly, you agree to comply with these terms and all applicable laws and regulations.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website and services immediately.

2. Travel Booking Services

AiroTrolly provides travel-related services including flight bookings, hotel reservations, cruise packages, vacation deals, and customer travel assistance. All reservations are subject to availability, supplier approval, fare rules, and final confirmation from airlines or travel providers.

AiroTrolly acts as an independent travel service platform and may work with third-party airlines, consolidators, cruise operators, hotels, and travel suppliers to process bookings and reservations.

3. Pricing, Payments & Service Fees

All prices displayed on the website are subject to change without prior notice until the booking is confirmed and payment is successfully processed. Final pricing may include taxes, airline charges, supplier fees, and applicable service fees disclosed during checkout.

Customers are responsible for providing valid payment information and ensuring that payments are authorized at the time of booking.

4. Cancellations, Changes & Refunds

Cancellation requests, itinerary changes, and refund eligibility are governed by the policies of the airline, hotel, cruise line, or travel supplier associated with the booking. Some bookings may be non-refundable or subject to cancellation penalties and change fees.

Refund processing times may vary depending on the supplier and payment provider. AiroTrolly does not guarantee refund approval for non-refundable reservations or supplier-restricted fares.

5. Travel Documents & Responsibilities

Travelers are solely responsible for ensuring they possess valid passports, visas, identification documents, vaccination records, and any other travel documentation required by airlines, immigration authorities, or destination countries.

AiroTrolly is not responsible for denied boarding, visa issues, missed flights, or travel interruptions resulting from incomplete or invalid documentation.

6. Limitation of Liability

AiroTrolly shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, booking services, travel interruptions, airline schedule changes, delays, cancellations, technical issues, or third-party supplier actions.

Our liability, where applicable, shall be limited to the amount paid directly to AiroTrolly for the relevant booking or service.

7. Third-Party Providers

Travel products and services available through AiroTrolly may be provided by independent third-party airlines, hotels, cruise operators, tour companies, and suppliers. We are not responsible for the acts, omissions, service interruptions, or operational decisions of third-party providers.

8. Website Usage

Users agree not to misuse the website, attempt unauthorized access, submit fraudulent bookings, distribute harmful software, or engage in activities that may interfere with website functionality or security.

9. Privacy Policy

Your use of AiroTrolly is also governed by our Privacy Policy. Personal information submitted through the website is processed in accordance with applicable privacy and data protection laws.

10. Changes to Terms

AiroTrolly reserves the right to modify or update these Terms and Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

11. Contact Information

For questions regarding these Terms and Conditions, please contact our customer support team at: support@airotrolly.com